Shipping Policy

Thank you for choosing Emopurevibe!
We proudly offer Free Worldwide Shipping on all orders. Please review the details below regarding order processing and delivery timelines.

All orders are shipped from Hong Kong

1. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Tracking Information

• Once your order has been shipped, you will receive an email confirmation with your tracking number.
• Tracking numbers usually activate within 24 hours, but during high-volume times may take up to 72 hours.
• If tracking does not update, please contact us at support@emopurevibe.com and we will investigate within 48 hours.

3. Shipping Timeframes

We offer free express shipping with reliable courier partners (DHL, UPS, FedEx).

• Estimated Delivery Time: 4–7 business days worldwide.

Please note: Delivery times are estimates and may vary due to customs clearance, courier delays, or unforeseen circumstances.

4. Taxes & Import Duties

• In most regions (US/EU/UK/Canada/Australia), import duties and VAT are included in the final price.
• Customers in other regions may be responsible for local customs fees, depending on destination regulations.

5. Damaged or Lost Packages

• Every order is carefully packaged, but if your item arrives damaged, please contact us immediately.
• Verified damaged items will be replaced free of charge.
• While emopurevibe is not responsible for courier delays, we will assist in resolving any delivery issues.

6. Contact Us

For shipping inquiries, please reach out:

•  Email:support@emopurevibe.com
  
•  Phone:+1（213）7346758

We appreciate your trust in Emopurevibe and look forward to delivering your order swiftly and safely—always with Free Worldwide Shipping.