Yes. Many of our collections feature authentic materials such as alabaster, solid brass, marble, hand-blown glass, and natural stone. Because natural materials are unique, variations in color, veining, texture, and translucency are considered part of their beauty and character.

Each piece is handcrafted and many materials are naturally sourced. Minor differences in stone patterns, glass textures, or metal finishes are expected and make every fixture unique.

Most fixtures are compatible with dimmer systems when paired with appropriate bulbs or dimmable LED drivers. Please refer to the product specifications or contact our team before ordering.

Our fixtures can be manufactured for:

• 110-120V (USA & Canada)
  
• 220-240V (Europe, UK, Australia, Middle East)
  

Please select the correct voltage before ordering.

Yes.
Many of our chandeliers and pendant lights can be customized in:

• Diameter
  
• Length
  
• Height
  
• Suspension rods
  
• Cable length
  
• Finish
  

Custom requests are welcome for residential and commercial projects.

Our smoothies are blended with the freshest ingredients and then frozen immediately. We don't add any nasty ingredients!

None at all! We only use honey and the natural sugars from the fruits to sweeten our smoothies.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Depending on the design, we offer finishes such as:

• Aged Brass
  
• Antique Brass
  
• Bronze
  
• Matte Black
  
• Polished Nickel

Please contact us for available options.

Yes.

We work with:

• Interior Designers
  
• Architects
  
• Hospitality Projects
  
• Developers
  
• Builders

Our team can assist with custom dimensions and project-specific requirements.

Yes.

Qualified professionals may apply for:

• Trade pricing
  
• Project support
  
• Volume discounts
  
• Custom solutions

Most orders are processed within 1–3 business days. Production and preparation times may vary depending on the product and customization requirements.

Typical transit time is approximately:

• 7–14 business days

Shipping times may vary based on destination and product specifications.

Yes.We currently offer complimentary shipping on most orders within our supported regions.

Yes.

Once your order ships, you will receive a tracking number via email.

We strongly recommend professional installation for all chandeliers and large lighting fixtures.

Many models are compatible with sloped ceilings. Please review the product specifications or contact us for confirmation.

Yes.

Installation instructions are included with every fixture.

Yes.

For many products we can provide:

• Dimension drawings
  
• Technical specifications
  
• CAD support
  
• Project documentation
  

This is especially useful for designers and architects.

We offer a 30-day return policy from the date of delivery. Products must be unused and in original condition.

Custom and made-to-order products may not be eligible for return unless they arrive damaged or defective.

Please contact us within 48 hours of delivery and provide photos of the packaging and product. We will work quickly to resolve the issue.

Yes.

All fixtures are backed by our quality assurance and manufacturing support.

Absolutely.

We regularly collaborate with interior designers on residential, hospitality, and commercial projects.

Yes.

Our team can assist with:

• Fixture selection
  
• Scale recommendations
  
• Dining room layouts
  
• Staircase lighting
  
• Double-height spaces
  
• Hospitality projects
  

For selected collections, material samples may be available upon request.

Yes.

We offer project pricing for:

• Villas
  
• Hotels
  
• Restaurants
  
• Multi-unit developments
  
• Large residential projects
  

Contact our team at:

support@emopurevibe.com

We typically respond within 24 business hours.