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At Emopurevibe, we believe exceptional design should be built to last.
Every lighting fixture and furniture piece is thoughtfully crafted from carefully selected materials—including natural alabaster, marble, travertine, solid brass, premium wood, and hand-finished metals—and undergoes rigorous quality inspection before shipment.
Our Limited Warranty reflects our commitment to lasting craftsmanship and dependable service.
This Limited Warranty applies only to the original purchaser and begins on the date of delivery.
All lighting fixtures are covered by a 2-Year Limited Warranty against manufacturing defects in materials and workmanship under normal residential use.
Coverage includes:
Structural frame and body
Electrical wiring and sockets
LED drivers and internal electrical components
Metal hardware
Factory-installed components
All furniture products are covered by a 3-Year Limited Warranty against manufacturing defects in materials and workmanship under normal residential use.
Coverage includes:
Structural frames
Legs and support systems
Cabinet structures
Drawer slides and hinges
Factory-installed hardware
Many Emopurevibe products are handcrafted using authentic natural materials.
These include:
Alabaster
Marble
Travertine
Natural Wood
Solid Brass
Hand-Blown Glass
Natural variations in veining, texture, color, pores, translucency, grain, oxidation, and patina are inherent characteristics of these materials and are not considered manufacturing defects.
Every piece is unique and should be appreciated as part of its natural beauty.
Subject to the terms of this Limited Warranty, Emopurevibe will provide reasonable support for manufacturing defects, including:
Structural failures caused by manufacturing defects
Electrical component failures under normal use
Hardware defects preventing normal operation
Finish separation or abnormal peeling caused by manufacturing issues
Mechanical failures affecting intended functionality
Depending on the situation, we may provide:
Replacement parts
Repair guidance
Product replacement
A comparable substitute product if the original model is unavailable
This warranty does not cover:
Normal wear and aging
Minor scratches or surface marks
Natural oxidation or patina development
Fabric wrinkles or leather softening
Color changes caused by sunlight or environmental conditions
Stone texture or natural veining variations
Wood expansion or contraction due to humidity
Glass bubbles or handcrafted irregularities
Improper installation
Commercial misuse
Accidental damage
Abuse, neglect, or misuse
Unauthorized repairs or modifications
Damage caused by incorrect voltage or improper electrical systems
Light bulbs and consumable accessories are excluded unless otherwise specified.
For safety and optimal performance, chandeliers and large lighting fixtures should be installed by a qualified licensed electrician.
Damage resulting from improper installation is not covered under this warranty.
Products used in hotels, restaurants, offices, rental properties, hospitality environments, or other commercial applications are not covered by this residential Limited Warranty unless otherwise agreed in writing.
Please contact our Trade Team for commercial warranty information.
To submit a warranty request, please email our Customer Support Team with the following information:
Order Number
Product Name
Description of the issue
Clear photos or videos
Shipping address
Our specialists will review your request within 1–2 business days and determine the most appropriate solution.
Additional information or product inspection may be requested when necessary.
If the original product or component is discontinued or unavailable, Emopurevibe reserves the right to provide:
A replacement component,
A product of comparable style and value,
Or another reasonable solution at our discretion.
An identical replacement cannot always be guaranteed.
Emopurevibe's responsibility under this Limited Warranty is limited to the original purchase price of the product.
To the maximum extent permitted by applicable law, Emopurevibe shall not be liable for incidental, indirect, or consequential damages arising from the use or inability to use the product.
A valid order number or proof of purchase is required for all warranty claims.
Any repaired or replaced item will remain covered only for the remainder of the original warranty period.
Luxury is more than appearance—it is enduring quality, thoughtful craftsmanship, and service that continues long after delivery.
At Emopurevibe, we stand behind every piece we create and remain committed to supporting designers, homeowners, architects, and trade professionals throughout the life of their purchase.