LIMITED WARRANTY

Crafted for Timeless Living

At Emopurevibe, we believe exceptional design should be built to last.

Every lighting fixture and furniture piece is thoughtfully crafted from carefully selected materials—including natural alabaster, marble, travertine, solid brass, premium wood, and hand-finished metals—and undergoes rigorous quality inspection before shipment.

Our Limited Warranty reflects our commitment to lasting craftsmanship and dependable service.

Warranty Coverage

This Limited Warranty applies only to the original purchaser and begins on the date of delivery.

Lighting Collections

All lighting fixtures are covered by a 2-Year Limited Warranty against manufacturing defects in materials and workmanship under normal residential use.

Coverage includes:

• Structural frame and body

• Electrical wiring and sockets

• LED drivers and internal electrical components

• Metal hardware

• Factory-installed components

Furniture Collections

All furniture products are covered by a 3-Year Limited Warranty against manufacturing defects in materials and workmanship under normal residential use.

Coverage includes:

• Structural frames

• Legs and support systems

• Cabinet structures

• Drawer slides and hinges

• Factory-installed hardware

Natural Materials

Many Emopurevibe products are handcrafted using authentic natural materials.

These include:

• Alabaster

• Marble

• Travertine

• Natural Wood

• Solid Brass

• Hand-Blown Glass

Natural variations in veining, texture, color, pores, translucency, grain, oxidation, and patina are inherent characteristics of these materials and are not considered manufacturing defects.

Every piece is unique and should be appreciated as part of its natural beauty.

What Is Covered

Subject to the terms of this Limited Warranty, Emopurevibe will provide reasonable support for manufacturing defects, including:

• Structural failures caused by manufacturing defects

• Electrical component failures under normal use

• Hardware defects preventing normal operation

• Finish separation or abnormal peeling caused by manufacturing issues

• Mechanical failures affecting intended functionality

Depending on the situation, we may provide:

• Replacement parts

• Repair guidance

• Product replacement

• A comparable substitute product if the original model is unavailable

What Is Not Covered

This warranty does not cover:

• Normal wear and aging

• Minor scratches or surface marks

• Natural oxidation or patina development

• Fabric wrinkles or leather softening

• Color changes caused by sunlight or environmental conditions

• Stone texture or natural veining variations

• Wood expansion or contraction due to humidity

• Glass bubbles or handcrafted irregularities

• Improper installation

• Commercial misuse

• Accidental damage

• Abuse, neglect, or misuse

• Unauthorized repairs or modifications

• Damage caused by incorrect voltage or improper electrical systems

Light bulbs and consumable accessories are excluded unless otherwise specified.

Professional Installation

For safety and optimal performance, chandeliers and large lighting fixtures should be installed by a qualified licensed electrician.

Damage resulting from improper installation is not covered under this warranty.

Commercial & Hospitality Projects

Products used in hotels, restaurants, offices, rental properties, hospitality environments, or other commercial applications are not covered by this residential Limited Warranty unless otherwise agreed in writing.

Please contact our Trade Team for commercial warranty information.

Warranty Claim Process

To submit a warranty request, please email our Customer Support Team with the following information:

• Order Number

• Product Name

• Description of the issue

• Clear photos or videos

• Shipping address

Our specialists will review your request within 1–2 business days and determine the most appropriate solution.

Additional information or product inspection may be requested when necessary.

Replacement Policy

If the original product or component is discontinued or unavailable, Emopurevibe reserves the right to provide:

• A replacement component,

• A product of comparable style and value,

• Or another reasonable solution at our discretion.

An identical replacement cannot always be guaranteed.

Limitation of Liability

Emopurevibe's responsibility under this Limited Warranty is limited to the original purchase price of the product.

To the maximum extent permitted by applicable law, Emopurevibe shall not be liable for incidental, indirect, or consequential damages arising from the use or inability to use the product.

Proof of Purchase

A valid order number or proof of purchase is required for all warranty claims.

Any repaired or replaced item will remain covered only for the remainder of the original warranty period.

Our Promise

Luxury is more than appearance—it is enduring quality, thoughtful craftsmanship, and service that continues long after delivery.

At Emopurevibe, we stand behind every piece we create and remain committed to supporting designers, homeowners, architects, and trade professionals throughout the life of their purchase.